Announcement for the ticket holders of the Mercyful Fate’s show.
Most of the dates announced for Release Athens 2020 and then for Release Athens 2021 have been rescheduled.
Unfortunately, despite our efforts, this wasn’t possible for the Mercyful Fate’s concert (originally scheduled for 13/06/20), since we couldn’t find a suitable slot based on their 2022 tour.
However, we’ll do our best to make it happen in 2023 and hopefully will be back soon with good news. Until then, we would like to inform you about the choices the ticket holders of Mercyful Fate’s performance have right now.
For VIP ticket holders
1stOption:
Your tickets are still valid if you want to attend either the Manowar Show (22/6) or the Judas Priest one (15/7) without any additional booking fees or any further action required from your side.
2nd Option:
If you don’t want to use your ticket in any of the aforementioned dates, you’re entitled to a full refund. The appropriate procedure will be announced after this year’s edition of the festival, it will be simple and concluded within the timeframe specified by the current legislation.
For General Admittance ticket holders
1st Option:
Your tickets are still valid if you want to attend either the Manowar Show (22/6) or the Judas Priest one (15/7)without any additional booking fees or any further action required from your side.
You will be also be granted a voucher worth 5€ to use at the festival facilities. You will get this bonus, offered by Fuzz Productions, at a special counter after you enter the venue.
2nd Option:
You have the option to use your ticket in any other day of Release Athens 2022, as well as upgrade it to a two-day combo ticket or a VIP ticket by paying the difference.
In that case, you have to send your request to support@fuzzproductions.gr entitled “TICKET CHANGE – MERCYFUL FATE”, using the email account you used to purchase your ticket, indicating the Order Number, your contact details (Full Name, Phone Number) and the day you’d like to attend. Consequently, you’ll get an immediate response from us regarding methods of payment of the remaining amount, and once this is completed you’ll receive your new ticket through email, while the old one will be cancelled automatically. In this case, we would like to point out that you are no longer entitled to the voucher (as described in 1st Option).
3rd Option:
If you don’t want to use your ticket with any of aforementioned options, you’re entitled to a full refund. The appropriate procedure will be announced after this year’s edition of the festival, it will be simple and concluded within the timeframe specified by the current legislation.
For 3-day Ticket Holders
1st Option:
Your tickets are still valid if you want to attend either the Manowar Show (22/6) or the Judas Priest one (15/7), replacing the Mercyful Fate Concert included in the original combo ticket.This option is offered without any additional booking fees or any further action required from your side.
By using this option, you’ll get a voucher worth 5€/per day to use at the festival facilities. This bonus worth 15€ (3 days x 5€), is offered by Fuzz Productions and will be available at a special counter after you enter the venue, each day included in your 3-day Ticket.
2nd Option:
If you don’t want to use your ticket with the aforementioned option above, you’re entitled to a full refund. The appropriate procedure will be announced after this year’s edition of the festival, it will be simple and concluded within the time frame specified by the current legislation.
For 4-day (FullMetal) Ticket Holders
1st Option:
Your tickets are still valid if you would like to attend the Manowar Show (22/6) replacing the Mercyful Fate Concert included in the original combo ticket.This option is offered without any additional booking fees or any further action required from your side.
By using this option, you’ll get a voucher worth 5€/per day to use at the festival. This bonus worth 20€ (4 days x 5€), is offered by Fuzz Productions and will be available at a special counter after you enter the venue, each day included in your 4-day Ticket.
2nd Option:
If you don’t want to use your ticket with the aforementioned option above, you’re entitled to a full refund. The appropriate procedure will be announced after this year’s edition of the festival, it will be simple and concluded within the timeframe specified by the current legislation.
For any further clarification, you could send your request at support@fuzzproductions.grand the appropriate division of our company will get back to you.
Thank you for your support and understanding. Rest assured that we will reciprocate.
